Terms and Conditions

RENT REQUIREMENTS

The minimum age is 18 years. There is no maximum age limit.
Present an original and valid driver's license, with photograph. With a minimum validity of 1 year, NO MATTER OF THE COUNTRY OF ORIGIN.
Official identification (INE in the case of clients of Mexican nationality and passport in the case of Foreigners)
We only accept credit cards (VISA, MASTERCARD & AMERICAN EXPRESS) for the guarantee deposit under the following terms.

The credit card must be personalized and with a minimum of 1 year of issue.

DIGITAL OR DIGITAL PLATFORM CARDS (NU, STORI, INVEX, ETC AND/OR SOFOM FINANCIAL CARDS) ARE NOT ACCEPTED.

WE DO NOT ACCEPT CREDIT CARDS ISSUED BY DEPARTMENT STORES.

WE DO NOT ACCEPT BANK CARDS FROM BANBAJIO, DISCOVERY, BANCO AZTECA, BANCOPPEL

ADDITIONAL DRIVERS

Infinity Car Rental grants a free driver in the rental cost, if the client requires an additional driver they will have a cost of 5 USD per day.

GUARANTEE DEPOSIT POLICY

Infinity Car Rental for security, does not accept deposits in cash, in any currency, only credit cards in which a bank authorization will be requested, of the credit card presented, in support of the rental agreement. The amount will depend on the vehicle category.

GAS

Fuel is NOT included in the total cost of the lease. The client must return the car with the same level of gasoline the rented vehicle had upon the pick-up. There are no refunds for extra gasoline. If there is any lack of gasoline, it will be charged as follows:

Category A vehicles: 10 USD per missing eighth
Category B vehicles: 15 USD per missing eighth
Category C vehicles: 20 USD per missing eighth

VEHICLE RETURN

At the end of the lease, the client must return the vehicle to the branch stipulated in the cover of their contract, the client has a tolerance period of 30 minutes, from the time registered in the lease. After the stipulated time, for each additional hour, it will have a cost of 15 USD depending on the vehicle rented up to a maximum of 3 hours, after 3 hours of delay, the full day will be charged.

Vehicles are 100% smoke-free, smoking is strictly prohibited in vehicles, any extreme dirt outside of normal use will be subject to an additional charge.

REIMBURSEMENTS

In prepaid reservations if the client does not present any of the documents indicated above, the documentation is not valid, legible or does not have sufficient balance on his credit card, the rental car agent may refuse to make the rent and you will be charged a penalty for one day of rent, will be reimbursed only the daily rent without taking into account taxes and insurance contracted.

Note: Not refund if you cancellation.

INSURANCE POLICIES

In the event of an accident, the driver must immediately inform Infinity Car Rental in order to follow up with the insurance company, which requires that the driver in case of an accident must be authorized in the rental contract and must present a valid driver’s license with photograph. Also, stay at the scene of the accident to fill out the report required by the insurance company.

INSURANCE INCLUDED

PLI (Damages to Third Parties)
CDW (Collision Damage Insurance)
SLI (Third-Partie Liability Supplement)
TP (Partial Theft Protection)
MYP (Personal Coverage of Medical Expenses)
Free mileage